Resource limit information

Last modified: Monday September 19th, 2022


Viewing resource limit information

To view resource limit information for your account, follow these steps:

  1. Log in to cPanel.
  2. In the METRICS  open the Resource Usage tool: Resource limit information resourse usage 1024x171
  3. On the Resource Usage page, cPanel displays a summary of your account. Depending on your account’s resource usage, you may see:
    • Your site had no issues in the past 24 hours: If you receive this message, your account did not trigger any limits within the past 24 hours.
    • Your site has been limited within the past 24 hours: If you receive this message, your account triggered at least one resource limit within the past 24 hours. cPanel displays additional information about which resource (or resources) triggered the limit.
    • Your site might hit resource limits soon: This message is a warning that your account may trigger resource limiting in the near future. cPanel displays additional information about which resource is at risk of triggering a limit.
  4. To view detailed resource usage information for your account, click the Details button or click the Current Usage tab. cPanel displays usage graphs and a usage table:
    • By default, cPanel displays resource usage information for the current day. To change the time interval displayed, in the Timeframe list box, select the range of time to be displayed. In the Time Unit listbox, select the interval between the data points to be displayed.
  5. To view resource usage snapshots, click the Snapshot tab. Depending on your account’s resource usage, cPanel may display a list of processes and a list of database queries:
    • Use the arrow buttons to view snapshots in sequence.
    • Use the calendar list box to select a specific date to view.
    • Use the Snapshot list box to select the snapshot for a specific time to view:                            Resource limit information resourse usage snapshot list
    For tips about how to interpret resource usage snapshots, please see the following section for an example.

Snapshot example

Let’s look at an actual limiting scenario and see how snapshots help troubleshoot the problem. In this example, an account has had its CPU resources limited sometime within the past 24 hours:

Resource limit information resourse usage limition

To view additional information about the resource limiting, as well as when it occurred, click the Snapshot tab. The following page appears:

Resource limit information resourse usage snapshot tab

On the Process List tab, the following information is shown:

  • PID: This is the process ID.
  • CMD: This is the actual command that the process ran.
  • CPU: This is the CPU usage for the process. In this case, bad_script.php exceeded CPU capacity twice (102% and 101%).
  • MEM: This is the amount of memory used by the process, in megabytes.

From this information, we can determine that the PHP script bad_script.php has some sort of problem that causes it to use a large amount of CPU capacity.

If the resource limit message relates to database usage, use the Database Queries tab to see information about problem queries. Use the HTTP Queries tab to view information about issues with HTTP.

More Information

To view the official CloudLinux documentation for server process snapshots, please visit https://docs.cloudlinux.com/index.html?server_processes_snapshots.html.

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