Just in case, check your internet settings. Pay attention to the field “Require logon using Secure Password Authentication (SPA)”.
- Launch Microsoft Outlook. If pop-up windows appear with various questions, close them.
- Open the “File” menu and select “Account settings”.
- In the window that opens, you’ll see previously configured email accounts. If there are accounts you no longer need, remove them using the “Remove” button. To add a new account, click the “New” button.
- A new window will open. Check the box for “Manually configure server settings or additional server types” and click “Next”.
- Select “Internet E-mail” and click “Next” to continue.
- In the window that opens, fill in the fields as follows:
- In the “Your Name” field, enter your name. This will be shown to the recipient.
- In the “E-mail address” field, enter your email address.
- From the “Account type” dropdown, select POP3.
- In the “Incoming mail server” field, enter the address based on your mail service. Check which address you should use.
- In the “Outgoing mail server (SMTP)” field, enter the address provided by your internet service provider. Check which address you should use.
- Leave the box “Remember password” checked if you want the program to remember your password at launch. If not, uncheck it.
- Check “Require logon using Secure Password Authentication (SPA)” only if you want to log in with an encrypted password. Note: many mail servers don’t support encrypted login—it’s often better to leave this unchecked.
- If you want Microsoft Outlook to keep a copy of your emails on the server, open “More Settings”. In the “Internet E-mail Settings” window, select the “Advanced” tab and adjust:
- Check “Leave a copy of messages on server” if you want copies saved.
- Check “Remove from server after” and specify the number of days (default is 10) to automatically delete downloaded emails from the server.
- Check “Remove from server when deleted from ‘Deleted Items'” to delete emails from the server when they’re deleted from Outlook.
- Click “OK” to confirm settings.
- Click “Next” to continue.
- Click “Finish” to complete setup.
- Your configured account will be displayed. Click “Close” to exit the settings window.
- Your email account is now set up. Click “Send/Receive” to receive emails.