This article provides information about IP addresses, the ordering process, and how we allocate them.
IPv4 addresses
To topYou can order IPv4 addresses for your dedicated root server, colocation space, and vSwitch.
IPv6 Subnet
To topAll servers have a /64 IPv6 subnet. For clients who received their servers before February 2013, they can order this subnet (for free), and we will automatically activate them.
Ordering
To topTo order additional IP addresses, please log into the client’s area, and write a support ticket where specify the number of IP addresses you would like to request and the server they should be assigned to.
RIPE Guidelines
To topWe only allocate IPs if their use conforms to RIPE guidelines. This means we require a valid technical reason for why you need the IPs.
Reverse DNS
To topYou can set the reverse DNS (PTR) record for your IP(s) in the client’s area, in the IPs tab of your server. To the right of the IP address, there is a textbox where you can enter a reverse DNS record. For subnets (IPv4 and IPv6), click on the plus button to the left of the subnet to see the individual IPs and to set reverse DNS entries for them.
Cancellation
To topYou can cancel single IPs and subnets by writing a ticket to our support team.