How to configure Web Disk accounts

Last modified: Thursday August 25th, 2022


This article describes how to configure Web Disk accounts. After you configure a Web Disk account, you can use the account to access your web files.

Creating a Web Disk account

Before you can access files remotely using Web Disk, you must create a Web Disk account.

To create a Web Disk account, follow these steps:

  1. Log in to cPanel.
  2. In the FILES section of the cPanel home screen, click Web Disk:                                                How to configure Web Disk accounts kb cpanel 78 files web disk icon
  3. Under Create an Additional Web Disk Account, in the Username text box, type the username.
  4. In the New Password text box, type the password.
  5. In the Password (Again) text box, retype the password.
    You can click Password Generator and cPanel generates a strong, random password for you.
  6. In the Directory text box, cPanel automatically fills in the user’s Web Disk directory based on the username that you typed in step 3. To change the directory, type the directory name you want to use in this text box.
  7. The default permissions for the directory are for full read and write access. To grant the user read permissions only, click Read-Only.
  8. To enable digest authentication, select the Enable Digest Authentication check box.
    If you are using Windows Vista, Windows 7, or Windows 8, and you want to use an unencrypted Web Disk connection, you must enable digest authentication.
  9. Click Create.

Modifying a Web Disk account

After you have created a Web Disk user account, you can modify it. You can change the password, set permissions, enable digest authentication, and more.

To modify a Web Disk account, follow these steps:

  1. Log in to cPanel.
  2. In the FILES section of the cPanel home screen, click Web Disk:                                             How to configure Web Disk accounts kb cpanel 78 files web disk icon
  3. Under Manage Additional Web Disk Accounts, locate the account that you want to modify:
    • To enable digest authentication, click Enable Digest Authentication.
    • To change the account password, click Change Password.
    • To change the account permissions, click Set Read-Only or Set Read-Write.

Deleting a Web Disk account

To delete a Web Disk account, follow these steps:

  1. Log in to cPanel.
  2. In the FILES section of the cPanel home screen, click Web Disk:                                        How to configure Web Disk accounts kb cpanel 78 files web disk icon
  3. Under Manage Additional Web Disk Accounts, locate the account that you want to delete, and then click Delete.
  4. Click Delete Web Disk Account to confirm the deletion. cPanel deletes the account.

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