How to manage mailing lists in cPanel

Last modified: Monday November 27th, 2023

In this article, you will find how to add, modify, and delete mailing lists in cPanel.

About mailing lists

cPanel allows you to create, edit and delete mailing lists for your website. Using a mailing list, you can send one message to many recipients at the same time. For example, you can create a clients@example.com mailing list that you will use to send messages to all your clients at once.

There are many configuration options that apply to mailing lists. You can specify email addresses in the list, compose and define welcome messages for new subscribers, and much more. To provide this functionality, cPanel uses the Mailman list manager.

Before you set up a mailing list, you should review the definition of unsolicited email (spam). If you need more information, please visit http://en.wikipedia.org/wiki/Spam_(electronic) and https://www.fcc.gov/guides/spam-unwanted-text-messages-and-email.

Creating a mailing list

Please follow these steps to create a mailing list in cPanel:

  1. Log in to cPanel.
  2. Click Mailing Lists in the EMAIL section of the cPanel home screen:                                                    How to manage mailing lists in cPanel mailing list cpanel
  3. Type the mailing list name that you want in the List Name text box under Create a Mailing List.
  4. Select the domain for the mailing list in the Domain list box.
  5. Type the mailing list password that you want in the Password text box.
  6. Retype the mailing list password in the Password (Again) text box.
    Also, you can click Password Generator and cPanel will generate a random strong password for you. The password must be remembered or written down.
  7. Select Public or Private under Access Type:
    • Public mailing lists have public archives that anyone can subscribe to, and the list is advertised on the Mailman page.
    • Private mailing lists have personal archives, new subscribers must be approved by an administrator, and the list is not advertised on the Mailman page.
      Most of all mailing lists are private, not public.
  8. Click Add and cPanel creates the mailing list.

Administering a mailing list

After creating a mailing list, you can administer it. Please follow these steps to do this:

  1. Log in to cPanel.
  2. Click Mailing Lists in the EMAIL section of the cPanel home screen:                                                     How to manage mailing lists in cPanel mailing list cpanel
  3. Find the mailing list that you want to manage under Current Lists, after that click one of the following options:
    • Change Password: If you want to change the mailing list password select this option.
    • Manage: If you want to access the Mailman administration page select this option.
      • There are many different configuration options available for mailing lists. If you need more information, you can see the Mailman documentation at http://www.list.org/docs.html.
      • If you need to link to another mailing list in the Mailman admin interface, use the full email address (including the domain name) and replace the “@” character with an underscore (_). For example, to specify list@yourdomain.com in the accept_these_nonmembers filter, enter list_yourdomain.com. This special syntax must be specified because, in a shared hosting environment, multiple accounts on the server can use the same mailing list name (for example, list@yourdomain.com and list@yourdomain-2.com).
    • Delegation: If you want to allow other users to manage the mailing list, select this option. In the Available Users section, double-click the user or users you want to grant administrative rights to the list to move them to the List Administrators field on the right, and then click Save. To revoke mailing list administrator rights for a user, in the List Administrators section, double-click the user to move it to the Available Users field on the left, and then click Save.

Deleting a mailing list

When you delete a mailing list, all archives, current email, and member email addresses are also deleted. If you wish to retain any of this information, please ensure that you download or copy these files before deleting the mailing list. Once a mailing list is deleted, the information cannot be recovered.

Please follow these steps to delete a mailing list in cPanel:

  1. Log in to cPanel.
  2. Click Mailing Lists in the EMAIL section of the cPanel home screen:                                                How to manage mailing lists in cPanel mailing list cpanel
  3. Find the mailing list that you want to delete under Current Lists, and click Delete.
  4. Click Delete Mailing List to confirm and cPanel deletes the mailing list.

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